Dealing with a Malfunctioning Safe04/22/2015 Back To Blog
It is extremely beneficial for any business or household to have a safe. This device provides effective protection from fire, water, and theft to all kinds of valuable items from important documents to considerable amounts of cash which have to be kept at hand. However, what if you have difficulties with safe opening? The most important thing is not to panic. The measures described below should help you to resolve the problem.
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Implementing the Right Solution
If there is a problem while entering the code, check the condition of the external components and more specifically the dial or the numeric keypad. If there is a dial and it is stuck, do not attempt to turn it with force or with the use of tools like pliers as this can make the problem worse. The component has to inspected and repaired. With the right lock fix, everything will be fine. If there is a numeric keypad, check the buttons for damage. If any button is stuck, you can apply a little bit of extra pressure on it. If it does not help, the device will have to be repaired.
If you have entered the code and the door still does not open, you should re-enter the combination with greater care. It is quite common for safe lockout situations to occur due to an incorrectly entered code. In general, try to memorize the numbers without writing them down. If this is difficult for, you can hide the code in a fake phone number or in another clever way.
When the correct code is entered, but the door does not open, the issue is most often with the door or handle. Normally, the door will move slightly when pushed while it is in closed positions. Similarly, the handle should turn freely. If any of these components is stuck, timely safe repair will be required.
If the handle and the door are in good condition, but you cannot get the safe unlocked, then the issue must be with the locking mechanism. There are different ways to pinpoint the malfunctioning of the mechanism. If the safe usually clicks or makes another type of noise, but remains silent this time around, then the problem is most certainly with the lock. Similarly, if there is a dial and it keeps turning after entering the combination, the components of the mechanism are misaligned.
Do not attempt to open the malfunctioning safe forcefully. Have it fully repaired quickly.